Thank you for selecting our real estate referral network services. Our goal is to offer you outstanding value and assistance within your real estate venture. This refund policy elucidates the conditions and terms concerning refunds for our one-time setup fee.
1. One-Time Setup Fee:
– A one-time setup fee of $499.00 is applicable upon your registration for our services. This fee encompasses the administrative expenses linked to configuring your account and granting access to our referral network.
2. Refund Qualification:
– Refunds for the one-time setup fee are solely applicable after the successful closure of your inaugural deal via our referral network.
– To be eligible for a refund, you must comply with our referral program’s terms and conditions and actively engage with the provided listing prospects.
– Refunds will not be granted based on the caliber or outcome of the leads offered, as long as we fulfill the commitment of delivering the specified number of leads.
3. Refund Procedure:
– To initiate a refund request, you must present documented proof of a successful deal closure attributable to our referral network within a reasonable timeframe.
– Kindly forward your refund request via email to our customer support team at support@thefortuneestate.com, including pertinent documentation such as sales contracts, closing statements, or commission statements.
– Following the receipt of your request and verification of the provided documentation, we will scrutinize your case and initiate the refund process provided you meet the eligibility criteria.
4. Refund Amount:
– Should you meet the criteria for a refund, you will receive a reimbursement of the one-time setup fee, less any applicable transaction fees or administrative costs.
– The refund will be processed using the original payment method employed for the setup fee payment.
5. Non-Refundable Scenarios:
– Refunds will not be granted for reasons other than the successful closure of a deal through our referral network.
– Failure to close a deal within the stipulated timeframe will result in the expiration of your refund eligibility.
– Refunds will not be issued for any recurrent fees or charges linked to ongoing membership or supplementary services beyond the one-time setup fee.
6. Alterations to the Refund Policy:
– We maintain the prerogative to amend or modify this refund policy at any juncture. Any alterations will be communicated to you through email or via updates on our website.
If you have queries or concerns regarding our refund policy, kindly get in touch with our customer support team at support@thefortuneestate.com. We remain dedicated to providing you with top-notch service and assistance throughout your engagement with our real estate referral network.
